Privacy Policy

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1. Information We Collect

1.1 Information You Provide Directly

We collect information you provide when you register for an account, enroll in a seminar, submit a form, or contact us. This may include:

1.2 Information Collected Automatically

When you interact with our Services, we and our service providers automatically collect certain technical data, including:

1.3 Information from Third Parties

We may receive information about you from third-party sources, such as authentication providers if you use single sign-on, payment processors confirming transaction status, or analytics partners aggregating behavioral signals. We combine this information with data we collect directly to provide and improve our Services.

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2. How We Use Your Information

We use the information we collect for the following purposes:

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3. Legal Bases for Processing

We process your personal information on one or more of the following legal grounds:

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4. Sharing of Information

We do not sell your personal information. We may share it in the following circumstances:

4.1 Service Providers

We engage trusted third-party vendors who process data on our behalf to support functions such as cloud hosting, payment processing, email delivery, analytics, and customer support. These providers are contractually required to protect your information and use it only for the services they supply to us.

4.2 Business Transfers

If we are involved in a merger, acquisition, financing, restructuring, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our platform before your information becomes subject to a materially different privacy policy.

4.3 Legal and Safety Disclosures

We may disclose information when we believe in good faith that disclosure is necessary to comply with a legal obligation, protect the rights, property, or safety of Domain, our users, or others, or to enforce our Terms of Service.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

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5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Services. We also retain data as necessary to comply with legal obligations, resolve disputes, prevent abuse, and enforce our agreements. When information is no longer required, we delete or anonymise it in accordance with our internal data lifecycle procedures.

You may request deletion of your account and associated personal data at any time. Certain information may be retained in anonymised or aggregated form for analytical and archival purposes after your account is closed.

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6. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe. We may ask you to verify your identity before fulfilling your request.

Marketing opt-out: you can unsubscribe from promotional emails at any time by clicking the unsubscribe link in any such message or by contacting us directly. Transactional and service-related communications are not subject to opt-out.

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7. Cookies and Tracking Technologies

We use the following categories of cookies and similar technologies:

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect platform functionality. Where required by applicable law, we obtain your consent before placing non-essential cookies.

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8. Data Security

We implement and maintain technical and organisational measures designed to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit using TLS, access controls, regular security assessments, and staff training.

No method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security. In the event of a data breach that is likely to result in risk to your rights, we will notify affected users and relevant authorities as required by applicable law.

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9. International Data Transfers

Our infrastructure and service providers may be located in countries other than your own. When we transfer personal information across borders, we take steps to ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy, including the use of contractual clauses or other lawful transfer mechanisms recognised under applicable data protection frameworks.

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10. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a person under 16, we will promptly delete that information. If you believe a child has provided us with personal information, please contact us at [email protected].

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11. Third-Party Links and Integrations

Our platform may contain links to third-party websites or integrate with external tools and services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any external services you access through our platform. We are not responsible for the privacy practices or content of third-party sites.

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12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a notice on the platform. Your continued use of our Services after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically.

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13. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy or our data practices, please reach out to us:

We are committed to working with you to resolve any concerns about your privacy in a fair and timely manner.