Anti-Spam Policy

Domain is committed to maintaining a communication environment that is respectful, relevant, and free from unsolicited or deceptive messaging. This Anti-Spam Policy describes the standards we apply to all electronic communications sent through our platform and the obligations of users who communicate via our services.

This policy applies to all electronic messages sent through or in connection with Domain's services, including but not limited to email notifications, platform messages, automated communications, and any outreach facilitated by our infrastructure. It applies to Domain as a sender and to all registered users, clients, and partners who use our platform to communicate with others.

For the purposes of this policy, spam refers to any unsolicited, bulk, or deceptive electronic communication. This includes, but is not limited to:

Domain sends electronic communications only to individuals who have provided explicit, informed consent. Consent is obtained at the point of registration, subscription, or through a clearly visible opt-in mechanism. We do not send promotional or marketing messages to individuals who have not affirmatively agreed to receive them.

All messages sent by Domain accurately identify the sender. We do not use deceptive subject lines, forged headers, or misleading routing information. Every communication includes a clear indication of its origin and purpose.

Every marketing or non-transactional communication we send includes a clear, functional, and easy-to-use opt-out mechanism. Unsubscribe requests are processed promptly. Once a recipient opts out of a specific category of communication, we honour that request without requiring additional steps or justification.

Certain communications are necessary for the delivery of our services, including account confirmations, security alerts, and service updates. These transactional messages may be sent without prior marketing consent, as they are directly related to the recipient's use of our platform. They are not subject to the opt-out requirement for marketing communications, though recipients retain the right to manage notification preferences where technically feasible.

Users of the Domain platform who send or facilitate communications through our services must comply with this policy and all applicable anti-spam regulations. Specifically, users must not:

If you have received a communication that you believe violates this policy, you may report it by contacting us at [email protected]. Please include the original message, the sender details as they appeared, and a description of the concern. We review all complaints and take appropriate action where a violation is confirmed.

Upon receiving a complaint, Domain will assess the reported communication against this policy and any applicable standards. Where a user of our platform is found to have sent prohibited communications, we may take remedial action including issuing a warning, restricting or suspending platform access, or permanently terminating the account.

Any user who breaches this policy may have their access to Domain's services restricted or terminated without prior notice, at Domain's sole discretion. Domain reserves the right to take further action as appropriate, including preserving records for legal or regulatory purposes. Domain will not be held liable for communications sent by users in violation of this policy.

Where Domain integrates with or relies upon third-party email delivery providers, infrastructure services, or communication tools, those providers operate under their own terms and anti-spam policies. Domain selects partners who maintain standards consistent with responsible messaging practices. However, Domain does not assume responsibility for the independent conduct of third-party service providers outside the scope of our platform's direct operations.

Contact information used for communications is collected, stored, and processed in accordance with our Privacy Policy. We do not sell, rent, or otherwise transfer contact information to unaffiliated third parties for the purpose of enabling unsolicited communication. Contact data is used only for the purposes for which it was originally provided.

Domain may update this Anti-Spam Policy from time to time to reflect changes in our practices, platform capabilities, or applicable standards. When material changes are made, we will update the date at the top of this document. Continued use of our services after such updates constitutes acceptance of the revised policy. We encourage users to review this policy periodically.

For questions, concerns, or reports related to this Anti-Spam Policy, please contact us using the following details: